If you contact customer service, your personal information about the order will be processed.

In accordance with Article 13 of the EU General Data Protection Regulation (EU-DSGVO), this data protection statement sets out what information we may record in connection with your visit to our website and the use of our services, as well as how this information will be used. However, this statement does not apply to other companies' websites that have a link to this website or to which our website has links.

This data will be deleted in accordance with the legal provisions after use.

 

To ensure access to our customer service, we are occasionally supported by service providers outside the area where EU-DSGVO is applicable. Based on the EU's standard contract terms, we have entered into contracts with service providers and regularly ensure that our very high data protection requirements are fully met.

Under applicable data protection regulations, you have the right to receive, for free, accurate information about your stored data and, if applicable, the right to correct, delete or block this data.

The treatment is based on Article 6 (1) (f) EU-DSGVO.

 

Your information and data are used in accordance with the personal data legislation only for the purpose for which they were collected, including the processing of your order. Only in cases where you have previously agreed to this, we also use this information for product research and marketing purposes.

Your personal information is collected for the following purposes:

· To be able to produce and deliver your order

· To be able to communicate with you in connection with your possible order

· To manage customer satisfaction surveys and contests

· To anonymously analyze the use of the website and other services.

The transfer of personal information to state authorities only takes place in cases where the law requires this. Transfer to another third party will not take place without your express consent.

The Guiding Light Art Company strives to protect and process your personal data at all times in accordance with the applicable personal data laws.

If collection and processing is based on your consent, you can withdraw this at any time. This does not affect the lawfulness of the processing that has taken place prior to any withdrawal of your consent.

 

When your personal information is processed in connection with an order, this happens as in fulfilling an agreement you have entered into.

If you have signed up for the newsletter, the processing is based on your consent.

In addition, your personal data may be processed if there is a legitimate interest in this. This is e.g. to improve the website and the buying process

 

In order to be able to provide the agreed services, your personal information will be passed on by the data controller to the following partner:

CEWE Denmark

Søren Frichs Vej 38 K

8230 Åbyhøj

Denmark

CVR No .: 33808518

CEWE Stiftung & Co. KGaA

Meerweg 30 - 32

D - 26133 Oldenburg

Germany

CVR HRB3519 Oldenburg

In addition, the personal information required for your order to be produced will be passed on to the relevant production company in the CEWE Group.

Your personal information will also be passed on to relevant partners who handle the shipment of your order.

This is necessary to fulfill the agreement. In addition, use can be made of other sub-data processors in connection with the production of your order and subsequent follow-up, including user satisfaction surveys.

 

Personal data data such as name, telephone number, login, passwords, e-mail, credit card information and address are sent exclusively encrypted (HTTPS / SSL) and stored on security servers.

 

Web analytics technology is used on this website. Google Inc. (web analytics technology: Google Remarketing. This is data for use in marketing and for optimization, which is collected and stored to create pseudo user profiles. The user profiles are used to analyze user behavior and to improve and optimize the user experience. For this purpose, cookies can be inserted: Cookies is test data, which is stored on users' computers and which enables the recognition of a new visit to the website.This data is collected without consent as it is not personal data.Cookie data is used to improve our products, to know customer preferences, improve the conversion on our website and carry out targeted marketing.The specific cookies are listed and described on our website.

You can find more information here:

Google Inc.:

You can disable the collection and storage of cookies for web analysis with future effect by clicking on this line

We allow you to share information with social media sites or use social media sites to create your user account or link your user account to the social media site. These social media sites may automatically provide us with access to certain personal information that they have about you (for example, the content you have seen or wanted, as well as information about the ads you have seen or seen clicked, etc.). You decide what personal information you want to give us access to through the privacy / privacy settings on the social media site and the permissions you give us when you give us the personal information that that social media stores about you. If you link a user account managed by a social media site to your user account and give us permission to access this information, you agree that we may collect, use and store the information from these social media sites in accordance with this privacy statement. We also need plug-ins or other technologies from various social media sites. If you click on a link provided by a social media plug-in, you voluntarily create a link to the social media page. We also need plug-ins or other technologies from various social media sites. If you click on a link provided by a social media plug-in, you voluntarily create a link to the social media page. We also need plug-ins or other technologies from various social media sites. If you click on a link provided by a social media plug-in, you voluntarily create a link to the social media page.

 

We use the Facebook tracking pixel (Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter: Facebook)), for statistical purposes. With the help of a cookie, we can better understand your user behavior after you have been redirected to our website by clicking on a Facebook ad.

The data collected is anonymous and we can not draw conclusions about your person. The data is stored by Facebook and processed in such a way that a connection to your user profile on Facebook is possible and the Facebook data is used in accordance with Facebook's privacy policy (https: www.facebook.com/about/privacy).

If you want to object to the use of Facebook tracking pixels, you can do so at:

Contradiction: Facebook opt-out / deactivation:  http://www.aboutads.info/choices

 

You may at any time request The Guiding Light Art Company to disclose what specific information we have recorded about you and for what purpose the information has been used. You have the right to object to the collection and processing of your personal information or to have it deleted or corrected, if necessary.

Inquiries should be directed to the data protection adviser.

Personal information that cannot be related to an order - including your email address if you have subscribed to our newsletter - will only be deleted or changed when you request The Guiding Light Art Company to do so.

Under the Accounting Act, The Guiding Light Art Company is required to store certain of your personal information, including invoices, for a minimum of 5 years from your most recent order.

If you have signed up for the newsletter, your email address will be deleted from the system when you unsubscribe.

You always have the opportunity to complain about our processing of your personal data to the Danish Data Protection Agency.

The complaint can be submitted by email [email protected] or by phone +45 33 19 32 00.

 

If we make changes to the personal data policy, the new version of the personal data policy will always be available on the website.

Data portability

You have the right to have your personal data handed out in a readable format or to have it transferred to another data controller. Inquiries regarding the disclosure or transfer of your personal data should be directed to the data protection adviser

 

When processing your personal data, the EU General Data Protection Regulation (EU-DSGVO) guarantees you certain rights:

1. Right to information (Article 15 EU-DSGVO):

You have the right to demand a confirmation of whether your personal data is being processed. If this is the case, then you have the right to access this personal data and to the information listed in Article 15 EU-DSGVO.

2. Right of rectification and cancellation (Articles 16 and 17 EU-DSGVO):

You have the right to immediately request the correction of your incorrect personal data and, if necessary, complete incomplete personal data.

You also have the right to demand that personal data concerning yourself be deleted immediately, provided that one of the reasons stated in Article 17 EU-DSGVO, e.g. if the data are no longer necessary for the purposes pursued.

3. The right to restrict the processing of data (Article 18 EU-DSGVO):

You have the right to request limitation of data processing if one of the conditions of Article 18 EU-DSGVO is met, e.g. if you have protested against processing while an investigation is in progress.

4. The right to transfer data (Article 20 EU-DSGVO):

In certain cases, which are set out in detail in Article 20 EU-DSGVO, you have the right to have your personal information provided in an organized, standardized and machine-processable format, for example by requiring the transfer of this data to a third party.

Right of objection (Article 21 EU-DSGVO):

If the data is based on Article 6 (1) (f) EU-DSGVO (Data Processing for the Protection of Legitimate Interests), you have the right at any time to object to the processing for reasons due to your particular situation. In these cases, we refrain from continuing to process the personal data, unless there are demonstrably clear and legitimate reasons for it, which exceed the specific person's interests, rights and freedoms, or that the processing helps to enforce, prosecute or defend legal claims.

6. Complaints to a supervisory authority (Article 77 EU-DSGVO):

In accordance with Article 77 EU-DSGVO, you have the right to complain to a supervisory authority if you believe that the processing of your data violates data protection regulations. The right of appeal may be invoked in particular against a supervisory authority of the Member State in which you reside, have your place of work or are the place of the alleged infringement.

If you have questions about how your data is processed, please contact us at:
[email protected]